Privacy policy

Welcome to the website of HEAL Wellness.

HEAL Wellness recognizes your right to privacy and is strongly committed to protecting the privacy of all guests in our restaurants, as well as visitors to this website and other online forums through which you communicate with us. The intent of this Privacy Policy is to detail our policies and procedures regarding the collection, use and disclosure by HEAL Wellness of Personal Information you choose to share with us.

Your Consent

By using our website (example: filling out a form), you consent to the collection, use and disclosure of your Personal Information by HEAL Wellness in accordance with the terms of our Privacy Policy. If we change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Any changes to our Privacy Policy will be effective immediately following the posting of such changes to this website. You agree to review our Privacy Policy from time to time and agree that any use by you of this website after changes to our Privacy Policy shall constitute your acceptance of all such changes. This Privacy Policy was last modified in September 2023.

Definitions

“Cookies” means small files sent to your browser from a web server and stored in your computer.
“Information of a Non-Personal Nature” means any non-confidential, non-proprietary information derived from your connection to this website, such as your Internet browser, domain name and referrer link.
“Personal Information” means personally-identifiable information including, without limitation, your name, street address, telephone number and personal e-mail address.

Information of a Non-Personal Nature

As a general policy, with the exception of IP addresses, no Personal Information is automatically collected from visitors to the HEAL Wellness website. HEAL Wellness may gather and analyse IP addresses and certain Information of a Non-Personal Nature regarding website usage by visitors to the HEAL Wellness website via tools like Google Analytics. Such data is used in an aggregate form to assist HEAL Wellness in determining general usage patterns and to administer, diagnose problems with, and fine tune the layout of the HEAL Wellness website. We may share non-personal, summary, or aggregate customer data with partners and other third parties at our discretion.

Cookies

HEAL Wellness may use Cookies to store and sometimes track information about your use of our website. In addition to improving the general layout of the website, Cookies allow us to customize our website to each visitor’s individual preferences. Although most web browsers automatically accept Cookies, you can usually change your browser to prevent you from receiving Cookies or to notify you whenever you are sent a Cookie so that you may decide whether or not to accept it. If you decide not to accept a Cookie, you can still enjoy all of the features of our website.

Collection, Use and Disclosure of Personal Information

In certain portions of the HEAL Wellness website, certain Personal Information may be voluntarily and knowingly provided to us by visitors to the HEAL Wellness website. When entering a contest or requesting franchise information, for example, we will ask you for your name, e-mail address, mailing address, telephone number, as well as certain other information.

HEAL Wellness shall only collect Personal Information of visitors to the HEAL Wellness website with prior notification and shall use all commercially reasonable efforts to protect your Personal Information. If you do not want us to have access to your Personal Information, please do not provide it while using this site. When you do provide Personal Information, you are authorizing us to use it in accordance with the terms of the Privacy Policy and any other applicable terms, including your right to limit our use of the Personal Information (see “Who to Contact” below).

HEAL Wellness may use Personal Information for editorial, feedback or other fully disclosed purposes, such as to enter you into a contest or respond by e-mail to an inquiry that you posed on-line, to the extent such use by HEAL Wellness is explained to visitors when the information is voluntarily and knowingly provided to HEAL Wellness.

We will not give, sell, rent, or loan any of your Personal Information to any third party (with the exception of third parties performing functions on our behalf who have an obligation to keep your information completely confidential or a third party who buys our business) unless you have authorized us to do so.

HEAL Wellness reserves the right to access and/or disclose Personal Information where required to comply with applicable laws or lawful government requests or, in HEAL Wellness reasonable opinion, to operate the HEAL Wellness website properly and securely, or to protect HEAL Wellness or visitors to this website. HEAL Wellness, acting reasonably, shall attempt to obtain the prior consent of the individual to whom such Personal Information relates prior to disclosure to third parties. Your Personal Information may be stored on servers hosted in the United States or otherwise outside of Canada.

Who to Contact

We welcome your feedback about our Privacy Policy. If you have questions, comments, or concerns about our Privacy Policy, please contact our staff by email at jay@healwellness.ca or by regular mail at:

584 Concession Street,

Hamilton, Ontario

L8V 1B1